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DOCOMO PACIFIC

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Telecommunications

About

DOCOMO PACIFIC is Guam and the CNMI's leading provider of telecommunications and entertainment services. With combined offerings to include the latest mobile services, television, internet and telephone services, DOCOMO PACIFIC is the largest provider of telecommunications and entertainment services serving Guam and the Northern Mariana Islands, as well as military installations in the area.

Contacts

Primary
Roderick Boss
President & CEO

Cristina Abad
Store Manager

Anna Abat
AP/Payroll Supervisor

Leann Abonales
Growth Marketing Manager

Julienne Abucay
NOC TSR

Jonathan Aflague
Residential Video System Admin

James Agualada
Broadband Facility Technician I

Ramon Aguilar
Accounts Payable Clerk

Jordan Aguon
Service Technician

Nakita Aguon
Billing Operations System Analyst & Developer

Pamela Aguon
CSR Call Center Supervisor

Tommy Aguon
Maintenance Technician

Harumi Aldan
CSR, Call Center

Davina Alvarez
Director of Supply Chain Management

Rachel Anastacio
CSR Lead, Retail

Aaron Angoco
Product Manager

Kayline Asahan
CSR, Retail

Francis Asanoma
CSR, Call Center

Glenn Asiatico
Prepaid Lead

Maryjo Atoigue
Reseller Coordinator

Peter Atoigue
Service Technician

Bradly Ayangco
CSR Retail

Quenie Ann Balagot
Consumer Operations Analyst

Christine Baleto
CFO

Anthony Balmaceda
Wi-Fi & In Building Lead

Jean Bamo
Credit & Collections Spec

Erickson Banzon
Senior RF Engineer

Andrew Baranda
Quality Assurance Engineer

Ha'ane Barcinas
TSR, Call Center

Craig Bascon
Service Technician

Ashton Basilio
Revenue and Business Analyst

Joseph Bautista
Construction Technician Lead

Kariza Bautista
Senior Accoutant

MarJane Bautista
TSR, Call Center

Ernesta Baysa
Sr. Mobile Operations Manager

Kathlyn Beleno
Temporary Payment Collection CSR

Elvin Bengco
CSR Lead, Retail

Aljun Benitez
Construction Support Tech

Leeroy Benitez
Design Engineer

Jeffrey Benjamin

Adoracion Bernardo
Carrier Relations Coordinator

Eduardo Jr. Billote
Mechanical Engineer

Al Francis Bituin
RF Engineer

Kaylene Blas
CSR Lead, Retail

Roberto Bonifacio
Creative Manager

Adam Borja
Service Technician

Brian Jacon Vincent Borja
Brand Manager

Dylan Borja
Inventory Support

Jason Borja
Residential Video System Admin

Joseph Borja
Business Sales Engineer

Marilyn Borja
Senior Account Executive

Ronald Brewster
Director of Field Operations

Edward Brobesong
Lead GL Accountant

Joshua Brochon
Transport Network Sen Engineer

Krystina Brown
CSR, Retail

Hermogenes Buenaventura
TSR, Call Center

Marcel Buensuceso
Sr. Business Sales Engineer Manager

Rhaymond Cabral
NOC TSR

Kristiana Cabrera
CSR, Retail

Kenneth Calvo
Fiber Technician

Abby-Lin Camacho
Carrier Sales Support

Victoria Camacho
Business Sales Support

Raelene Campos
Sr. Manager, Retail and Customer Care

Xyon Scott Campos
Temporary Payment Collection CSR

Kiana Candido
CSR, Call Center

Jacine Canlas
CSR, Retail

Willis Cannon
Executive Cable Engineer

Robin Carlos
Service Technician

Paul Carlson
Executive Network Engineer

Karewuith Carvajal
Temporary Payment Collection CSR

Lena Castro
TSR Call Center Lead

Shawnnel Castro
Billing Ops System Analyst

Tito Castro
Director of Enterprise Sales & Operations

Antonette Chaco
Tech Zone Represenative

Michelle Chaco

Chauncey Ray Chargualaf
Service Technician

Jenna Chargualaf
Residential Video System Admin

Germaine Chy

Girlly Cortez
AP/Payroll Supervisor

Ronel Cortez
Internet Network Administrator

Taylor Crisostomo
PO Business Partner

Tente Crisostomo
Construction Technician

Christian Cristobal
Senior Financial Analyst

Connie Cruz

Connie Cruz
Sales Operations Manager

Destiny Cruz
CSR, Call Center

Frank Cruz
Director of Product Management

Gabrielle Cruz
Segment Marketing Specialist

Josephine Cruz
CSR Lead, Call Center

Andry Cruz Jr
CSR, Retail

Kage Cruz
TSR, Call Center

Meldie Cruz

Melissa Cruz
Sr. Manager, Outbound, Direct & Prepaid Sales

Natasha Cruz
Billing Ops System Analyst

Nicholas Cruz
Mobile Field Network Tech - Tower

Riana Cruz
CSR, Call Center

Tommy Cruz
System Administrator, ISLan

Juliene Cruz-Borja
NOC Supervisor

Kai Cryster
Product Manager

Joeylyn Cueto
Temporary Payment Collection CSR

Alfred Cunan
CXM Supervisor

Jason Dahilig
CXM Partner

Reynaldo Dalisay
IT Senior Software Developer

Stephanie Dancel
CSR, Retail

Laura Daquioag
Project Controller Analyst

Lindoff Datu
Field Service Lead

Jireh Datuin
Marketing Manager

James Davis
Production Artist

Adrian De Castro
Account Manager, Enterprise Sales

David De Dios
CSR Call Center Supervisor

Edward Dela Cruz
Enterprise Product Manager

Flori-Anne Dela Cruz
Segment Marketing Manager

Steven Delgado
Sr. Finance Manager

Vivian Delgado
Engineering Assistant

Accounting Department

Johnyne Diaz
Business Sales Support

David Diego
Network Technician

Peter Joseph Diego
TSR, Call Center

Miracle Dimatatac
ENT Collections Specialist

Jan Vincent Donato
TSR, Call Center

Alvina Dorsey
CSR, Call Center

Austin Duenas
Government Affairs Director

Craig Duenas
Construction Technician Lead

Therese-Rae Duenas
CSR Lead, Call Center

Kenneth Dunstan
Service Technician

Cortnye Eclavea
Service Technician

Heather Elayda
Account Payable Clerk

Orland Elayda
Buyer

Rosendo Encarnacion Jr.
Mobile Field Network

Ana Erickson
CSR, Call Center

Rowelina Caesar Escalona
TSR, Call Center

Marivic Escobar
TSR Call Center

Technical Services
Melvin Escudero
Field Service Supervisor

Lexphil Escuro
Network Support

Jose Esperanza
CSR, Retail

Benjamin Estampador
Reseller Lead

Somchay Estrellado
Chief IT Architect

Natalia Faculo
Senior Marketing Manager

Yvelyn Faimaw
Business Services Rep

Sammy Felisan

Luzviminda Felix
CSR, Call Center

Jordan Fernandez
CSR, Retail

Julia Fernandez
Warehouse Manager

Marivic Fernandez
VP of Business Analytics

Rayanna Fernandez
CSR Call Center Supervisor

Iziah John Ferreira
CSR, Outbound Call Center

Abner Flores
Network Technician

Angeline Flores
NOC Manager

Antoinette Flores
CSR Call Center Supervisor

Grace Flores
ENT Collections Supervisor

Kawai Flores
Service Technician

Veronica Flores
Sr. Segment Marketing Manager-Individual

Breanah Francisco
Sr. Segment Marketing Manager-Individual

Janine Frias
Accountant

Nicolas Fuentes
TSR, Call Center

Akira Fujibayashi
Chief Technology Officer

Jessica Fuller
Care Recovery Specialist

Melanie Gambala
Consumer Data Analyst

Anna Rica Gamboa
TSR, Call Center

Ezzel Sherwin Garcia
TSR, Call Center

Justina Garcia
Business Sales Support

Kevin Garcia
CSR Lead, Retail

Anna Lynn Garrido
Receptionist/Consumer Sales Support

Ricardo Gaytan
Tech Zone Representative

Estifanio Gombio
Service Technician

Ashley Gomez
Inventory Support

Arturo Gozum
Mobile Field Network Technician

Joseph Grande
System Administrator, Internet

Jonna Grey
Accounting Clerk

Bernabe Guerrero
Service Technician

Priscilla Guerrero
Business Sales Support

Tiana Guerrero
Bus Sales Support Supervisor

Chelsea Ahnae Gumabon
CSR, Retail

Robert Gutierrez
HFC Engineering Manager

Seth Gutierrez
Brand Coordinator

Sieyenna Gutierrez
CVM Household Base Specialist

Sal Henry Guzman Lafaele
CSR, Call Center

Desirae Hadley
Billing Ops System Analyst

Lawrence Hadley
TSR Call Center Lead

Mawiyah Hall
IS-Lan Network Support

Craig Harris
Executive Core Engineer

Da'Net Hattig
Consumer Sales Support

Shigemitsu Hayashi
Director of Transport Network

Ricardo Hernandez
Finance System Analyst

Tiffany Hocog
Care Recovery Specialist

James W. Hofman, II
Chief Legal Officer

Thaili Hoorod
CSR Lead, Retail

Eloisa Hudson

William Iager
Site Acquisition & Management Specialist

Leezle Dheyna Iglecias
TSR, Call Center

Donaline Rose Ignacio
Procurement Admin

Cheyanne Rose Jesus
Credit & Collections Spec

Shiala Jimenez
CSR Lead, Call Cetner

Siarra Johnston
Accounts Payable Clerk

Janty Joram
CSR, Retail

Abdul-Rahman Khuja
Account Manager

Hyo Kim
Lead GL Accountant

Aljay Kinasiro
Construction Support Tech

Russel Kintaro
Field Operations Power Lead

Fuyumi Kuwabara
VP of Business Development

Jewel Lagman
CSR Operations Manager

Roumlan Lagman
Mobile Field Network Technician

Andrea Laguana
Enterprise Sales Operations and Analytics, Senior Manager

Benson Laguana
Director of IT

Brandon Laguana
Service Technician

Jennifer Lai
Product Specialist - Fixed Services

James-Lester Lanzo
Mobile Field Service Technician

Jowell Lapira
Wireless Network Engineer

Jon Lara
Senior Brand Manager

Olga Lara
CSR, Retail

Cyle Ray Leon Guerrero
Service Technician

Franklin Leon Guerrero
Transmission Network Engineer

Jiovani Leon Guerrero
Temporary Collections Support

Jose Leon Guerrero
Senior RF Engineer

Monica Leon Guerrero
CSR, Retail

Nikki Leon Guerrero
CSR, Retail

Matthew Libby
Consumer Sales Support

Laura Marie Lindberry
Receptionist/ Consumer Sales Support

Jasonniarie Lizama
Dispatcher

Jose Lizama
Service Technician

Kristien Lizama
Service Technician

Ryan Lizama
Service Technician

Ione Skye Llagas
Director of Carrier Wholesale

Telecommunications
Christian Lomangaya
TSR, Call Center

Katherine Lopez
Account Manager

Salvino Losongco
Service Technician

Eleonor Lujan-Toves
Government Sales Manager

Darryl Lum
Network Technician

Jheruel Lumbang
Business Sales Engineer

Theresa Lumbang
Consumer Sales Support

Newton Ly
Sr. Business Sales Engineer Manager

Biana Machu
CSR, Call Center

Ivan Louis Madrazo
TSR, Call Center

Kanielle Madrelino
CVM Base Specialist

Melinda Madrigal
AP/Payroll Clerk

Joseph Mafnas
Service Technician

Jon Jay Magaling
Tech Zone Representative

Mark Magsombol
Internet Network Administrator

Dennis Malabanan
Core Network Manager

Fabian Malalis
Design Engineer

Michael Manalac
NOC Supervisor

Bria Manglona
Business Services rep

Giovanni Manglona
Construction Support Tech

Marshall Manglona
Service Technician

Peter Manglona
Dispatcher

Tavia Manglona
Site Lease & Contracts Coordinator

Jeffrey Manibusan
Senior Business Sales Manager

Jena Manibusan
CSR Operations Manager

Justine Mantanona
Business Services Supervisor

Rizel Marges
CSR, Call Center

Bycer Rae Martinez
Mobile Field Network Technician - WiFi

Ofelia Martinez
Accounts Payable Clerk

Tita Martinez
CSR, Call Center

Zachary Blaine Martir
Sr. Segment Marketing Specialist - Household

Celine Mendiola
Business Services Rep

Johnathon Mendiola
Tech Zone Representative

Maraline Mendiola
Credit & Collections Spec

Alexandria Meno
CSR, Call Center

Kayla Meno
CSR, Retail

Elmer Mercado
Core Network Manager

Austin Joseph Merspang
Courier, Retail

Nicole Mesa
HR Assistant

Shawnny Mesa
Direct Sales Representative

Sunny Mesa
Credits and Collections Operations Manager

Lelani Miner
Prepaid and Reseller Sales Manager

Lelani Miner
Prepaid Sales Operations Manager

Carrol Miranda
GL Supervisor

Kaelene Shanice Mitchell
CSR, Retail

Robert Miyasaki
Construction Technician Lead

Joshua Montevirgen
Tech Zone Representative

Dora Mori
Store Manager

Courtney Mosley
Temporary Payment Collection CSR

Jelysel Jezreel Muelle
TSR, Call Center

Patrick Muna
Construction Technician

April Murciano
Revenue Assurance Manager

Maria Murciano
Treasury Specialist

Argee-Philip Nabas
Sr. Consumer Reporting Analyst

Kenita Narruhn
Store Manager

Narce Naval
Network Support

David Ronn Navarrete
Construction Support Tech

Brandon Newby
TSR, Call Center

Reignna Ngiramolau
TSR, Call Center

Isaac Novilla
Brand Coordinator

Norby Ocampo
RF Team Manager

Noriel Ocampo
Core Network Sr. Manager, Roaming Specialist

Russell Ocampo
Sr. Enterprise Marketing Manager

Hiromichi Odaira
SVP of Finance

Presia Ogo
Sr. Manager, Customer Experience Management

Shuhai Okina
Director of Core Network

Lisa Olkeriil
Administrator of Mobile

Alisa Onza
TSR, Call Center

Kimberly Ordillas
Care Recovery Specialist

Bong Oriondo
System Administrator, Internet

Sergio Otero
Tower Rigging Technician

James Owen
Senior Product Specialist

Jelena Pablo
Procurement Admin

James Padilla
Network Support Lead

Abigail Painter
CSR, Retail

Dennis Pajarito
Electrical Field Manager

Veronica Palacios
CSR, Call Center

Andres Palomo
Broadband Facility Technician III

Janessa Palomo
Sr. Segment Marketing Manager - Household

Bridget Pangelinan
Business Sales Support

Marleene Pangelinan
NOC TSR

Jason Paredes
Vice President Finance

Jason Paredes
VP of Finance

Phillip Parmer
Carrier Relations Coordinator

Raymond Parrish
TSR, Call Center

Mark Carlo Patino
Tech Zone Representative

Oscar Patricio
System Analyst Assistant Mgr

Aliyah Paulino
Store Manager

Francene Paulino
Chief of People Operations

Anthony Paurillo
TSR, Call Center

Accounts Payable

Ernesto Paz
VP Bus Intelligence Analytics

Michael Pellazar
Consumer Analytics Manager

Raymond Pereda
Construction Technician

Shaylee Pereda
CSR, Call Center

Genovia Rae Perez
Warehouse Support

Kaelynn Perez
CSR, Outbound Call Center

Kimberly Perez
CSR, Retail

Robert James Perez
CSR, Call Center

Tiffany Perez
Temporary Payment Collection CSR

Delores Perez-Damian
VP of Brand & CX

Melissa Petrus
NOC TSR

Ernest Phillip
Service Technician

Keoni Piersing-Renio
Service Technician

Melissa Pillias
Consumer Sales Support

Emarigold Ivy Pinkerton
Business Account Manager

Jarred Quenga
Service Technician

Kiani Quenga
CSR, Retail

Mariah Quenga
Billing Svc Plan Supervisor

Marie Fe Quenga
Temporary Payment Collection CSR

Derek Quichocho
Business Sales Engineer

Jonathan Quichocho
Service Technician

Victoria Quichocho
Prepaid Admin

Anthony Joseph Quidachay
Tech Zone Representative

Alesia Quinata
CSR, Call Center

Kenny Quinata
Mobile Field Network Maintenance Tech - Tower

Ruby Quinata
Inventory Specialist Lead

Liezel Quindo
Billing Operations QA Analyst

Mxoe Ynrieko Paolo Ramos
CSR, Retail

Aaron Rapsing
Field Auditor Wireline

Lauren Rasmussen
ENT Collections Specialist

Myriah Reed
CSR, Call Center

Excelsa Remetira
NOC TSR

Isaiah-Zion Retuyan
CSR, Retail

Calvin Reyes
TSR, Call Center

Carlo Reyes
NOC TSR

Dana Reyes
CSR, Outbound Call Center

Jv Reyes
Techzone Supervisor

Peter Reyes
Construction Support Tech

Rowell Reyes
Mobile Field Network Maintenance Technician

Sierra Reyes
Senior Brand Coordinator

Zackery Reyes
TSR, Call Center

Richard Rhoden
Residential Video Systems Admin

Rebecca Rhodes
CXM Partner

Leilani Rice
CSR, Call Center

Wesson Richard
Tech Zone Representative

Bonnie Rios
Field Operations Administrator

Cristen Rios
Executive Assistant

Franklin Rios
Tower Rigging Technician

Gary Rios
Design Engineer

Adam Rivera
Warehouse Supervisor

Isaiah John Rivera
Construction Support Tech

Monica Rivera
Design Engineer

Rowena Rivera
Consumer Sales Support Supervisor

Ryan Patrick Rivera
CSR Lead, Retail

Alexandria Roberto
Junior Production Artist

Jared Roberto
Public Relations Manager

Andrew Rodriguez
Core Network Specialist

Glenn Romero
Core Network Specialist

Christine Rosal
Inventory Support

Alyssa Rosario
Credit & Collections Spc

Michael Rosario
CSR, Outbound Call Center

Charles Rudolph
Installer Technician

Jennifer Sablan
people Operations Manager

Nathan Sablan
TSR, Call Center

Rebecca Sablan
Executive Legal Assistant

Eric Salas
Enterprise Sale Management Specialist

Jose Salas
Plant Maintenance Manager

Robert Salas
Field Service Manager

Ryan A. Salas
Broadband Facility Technician II

Ryan R. Salas
IT Service Planning Analyst

Lisa Salisbury
Media Manager

Melissa San Nicolas
Prepaid Coordinator

Anthony Sanchez
RAN Optimization Technician

Ashley Lyn Sanchez
CSR, Retail

Kelvin Sanchez
CSR, Outbound Call Center

Francesca Sangalang
NOC TSR

Brittany Santiago
CSR, Outbound Call Center

Joseph Santos
Mobile Field Network Maintenance Technician

Ray Santos Jr.
Fiber Technician

Kaulani Santos
Store Manager

Maxilina Santos
TSR Call Center Supervisor

Vinecia Santos
CSR, Outbound Call Center

Zachary Santos
Construction Support Tech

Audrea Jo Sarmiento
TSR, Call Center

Anna Savares
Sr. Project Controller Manager

Nicholas Shoemake
Senior Account Manager

Cresencia Siguenza
Inventory Specialist

Franky Silbanuz
Warehouse Specialist

Hufert Smith
Construction Technician

John Sonden
Business Sales Engineer

Benjamin Songco
Transport Network Manager

Derin Stinnet
Senior Account Manager

Colin-Jason Sualog
NOC TSR

Abcde Sudo
CSR, Retail

Ruth Sunga
Credit & Collections Specialist

Christopher Tabilas
Sr. Core Network Specialist

Aleiah Taijeron
CSR, Outbound Call Center

Brianna Taijeron
Sales Specialist - Government

Lenacia Taijeron
Carrier Account Manager

Hailey Taitano
CSR, Retail

Jimi Taitano
Senior Marketing Manager - Consumer Marketing (Guam and CNMI)

Cassandra Tajalle
Business Sales Support

Eleazar Tandoc
PMO IT/Technology Security Lead

Loida Tangonan
Roaming Manager

Mary Tano
Account Manager

Miho Tano
Marketing Manager (Japanese Speaking)

Alvin Tapales
RAN Architect

Nonnie Tavares
Ad Sales Team Lead

Lakeisha Techaira
CSR, Outbound Call Center

Emi Tenorio
Billing Manager

Francis Tenorio
Production Artist

Joseph Tenorio
Lead Fiber Technician

Jenine Teria
PO Business Partner

Christine Tesei
CSR Lead, Retail

Anthony Thompson
Service Technician

Juanito Tiamzon Jr.
CSR, Call Center

Alexyne Tiro
CSR, Retail

Ravindra Tiwari
Network/Transport Engineer

Keo Torre
Director of Segment Marketing

Jason Toves
Services Planning Manager

Stephen Toves
Network Technician

Gregory Tyquiengco
CSR, Retail

Kayanna Tyquiengco
Credit & Collections Spec Lead

Ricky Jr. Tyquiengco
Fiber Technician

Tammie Unpingco
ENT Collections Specialist

Scharlyssa-Anissa Untalan
CSR, Outbound Lead

Severino Jose Urbano
GL Supervisor

Jerome Uson
Service Technician

Jan Uygioco
Dispatcher

Thomas Valderrama
Chief Marketing Officer

Jerico Valencia
Broadband Facility Technician III

Dorsey Valentine
CSR, Outbound Call Center

Ritchell Valenzuela
Internal Audit Manager

Alanna Vasquez
Prepaid Coordinator

Maria Virginia Veron Cruz
Lead Buyer

Lorita Vilante
CVM Outbound and Direct Sales Supervisor

Luis Jose Villagomez
Director of Marketing - Growth Segment

Katelyn Villamayor
NOC TSR

Maria Villarta
Core Network Specialist, Mob

Terrence Villaverde
IT Service Planning Analyst

Lord Vitug
Mobile Field Network Maintenance Technician

Taryn Vivas
CSR, Retail

Carla Vy
Program Manager

Hersin Waltu
Warehouse Support

Jaynard White
Technical Operations Manager

Maxon William
CSR, Call Center

Asia Wilson
Senior Account Manager

Earvin Wong
Mobile Field Service Technician

Wai Wong
Program Manager

Jannesa-Renee Yamasta
Prepaid Coordinator

Hayato Yamaura
Director of Transport Network

Jorden Yee
Credit & Collections Supervisor

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